B. John Masters
John Masters has been in the records and content management industry for over 30 years. Masters has broad experience in the industry, having worked with corporate and government organizations to improve their records management practices and implement technology solutions in user-friendly ways. He has worked on system implementations and policy engagements with organizations such as Harley Davidson Financial Services, Federal Reserve, U.S. State Department, USDA, Air Force, and Army. He’s presented at national and local AIIM and ARMA events and other national and international conferences. Masters has managed the largest COM Production Facility in the U.S. as well as served as Records Manager for a large N.C. municipality. He has articles in several industry-leading publications and has served in numerous capacities in industry organizations.